What do you need help with? (Select one or more)

Single WordPress Installation WordPress Multisite Network Not Sure Yes, we use a custom Child Theme. Yes, code snippet plugin / functions.php edits. Both (Child Theme & Snippets). No, just standard themes/plugins. Not Sure. Yes, right after updating WordPress Core. Yes, right after updating a Theme/Plugin. Yes, right after a PHP upgrade. No, nothing was recently updated. Not Sure / Automatic updates. Server-side (Redis/Memcached) Cloudflare / Sucuri CDN Caching Plugin Only (WP Rocket) No caching / Not Sure

Shopify (Standard) Shopify Plus BigCommerce (Standard) BigCommerce Enterprise

Theme Design

Free theme from official store Paid theme from official store Third-party theme (ThemeForest) Custom-coded from scratch Headless (Shopify + React/Next.js) Not Sure

Business Integrations

Current Issue Area

Storefront / Visuals Product Pages / Variants Cart & Checkout / Payments Backend / Admin / Sync Performance / Core Web Vitals Installed/Updated App (Last 7 days) Edited theme code directly Both App & Code No recent changes Not sure

Wix (Standard) Editor X / Wix Studio Squarespace Weebly GoDaddy Website Builder Google Sites

Primary Struggle

Design & Layout Mobile Responsiveness Domains & DNS E-commerce / Store SEO & Tracking Custom Code / Embeds

Custom Code Injection

Yes, custom CSS or HTML blocks. Yes, Velo or Developer Mode. No, standard drag-and-drop only. Not sure.

Third-Party Tools

Account Access

I am the account owner. I am a contributor/editor. I'm not sure, but I have a login. I don't have login access.

Drupal Joomla Magento (Open Source) Adobe Commerce (Enterprise) PrestaShop OpenCart

Functionality & Server

Mostly standard off-the-shelf modules. Mixed standard and custom features. Heavily customized bespoke modules. Not Sure Full Root/SSH access. Control Panel (cPanel/Plesk). Only CMS Admin dashboard. No access / Not sure.

Issue Area

Upgrades & Migrations Performance & Caching Extensions / Modules Frontend / Theming Database & Indexing Security / Malware

Webflow Bubble.io Adalo Framer FlutterFlow Softr / Glide

Struggle Area

UI & Responsive Design Workflows & Logic Database & CMS API & Integrations Publishing / App Stores Workload Units / Performance

Data & Middleware

Native platform database Airtable or Google Sheets External (Xano/Supabase/Firebase) Not sure

Custom Code

Yes, custom scripts in headers. Yes, using 3rd party plugins. No, 100% native. Not sure.

Source Code & Hosting

GitHub GitLab Bitbucket No version control (FTP only) Not Sure AWS / Google Cloud / Azure Docker / Kubernetes Vercel / Netlify / Heroku DigitalOcean / Linode / VPS

Specific Problem Nature

Server & Deployment / CI/CD Database & Performance Frontend UI/UX Bugs Internal/3rd Party API Security Patch / Framework Upgrade Yes, we have a Staging environment. No, Production only. Not sure.

Custom Coding History? Yes, heavily customized. Yes, minor tweaks. No, out-of-the-box. Not sure. Who currently manages technicals? Me (and I'm stuck!) Internal team member Freelancer/Agency (Contactable) Freelancer/Agency (MIA/Unavailable) Nobody

External Integrations

Backups & Logins

Domain & Email Issues?

No, just the website. Yes, domain expired/broken. Yes, professional email broken. Both domain and email.

Urgency

🚨 Critical Emergency (Site Down/Losing Money) High: Feature broken, impacting users Standard: Maintenance / Routine Bugs Low: Inquiry / Quote Request

Attach screenshots or videos

Standard Business / Corporate Website E-commerce Store Web Application / SaaS Membership / E-Learning Platform Directory / Marketplace Portfolio / Personal Brand

Preferred Platform?

WordPress Shopify / BigCommerce Webflow / Wix / Squarespace Custom Web App (React/Laravel) No-Code App (Bubble/Adalo) Please recommend the best option

Design Status

UI/UX Designs Ready (Figma/XD) Have Branding/Logo, need design Need everything from scratch Migrating / Keeping current look

Key Features Required

Domain & Timeline

Estimated Budget

Under $2,500 $2,500 - $5,000 $5,000 - $10,000 $10,000 - $25,000 $25,000+ I need a quote first

Final Step: Your Information